Friends may easily arrange to send a bon voyage gift directly to your stateroom, or you may throw a party of your own for fellow guests. For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. It's been my experience that you don't have to do anything. See Cruise Deals for active promotions. To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. Guests who have not completed the required check-in prior to departure time are subject to denied boarding. Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. book by feb. 28 and get a bonus of $400 onboard credit, can you bring guests to the neptune lounge, silver medallion for guests sailing with us for a total of 300 days, gold medallion for guests achieving 500 days, and our high, what are the disembarking procedures at the end of the cruise. Please keep this in mind when packing. PERSONAL TRAVEL IDENTIFICATION REQUIREMENTS. You can still take advantage of this exclusive onboard offer without confirming a specific itinerary! Not to get into speculating about other people's finances here, but if they could afford to charge and pay for the cruise they may have more than enough credit available on one or more cards. Complimentary In-Room Dining is available 24 hours a day. One poster's comment about American Express made me think of this: My mother-in-law booked our cruise through Expedia.com and they did not even tell her about this deposit! Guests needing continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. Safety begins with the design of our ships. Download the app before your cruise, log in, and immediately start using Navigator. View current Health Protocolsand Testing and Vaccination FAQs. Thats because your Future Cruise Consultant has immediate access to Holland America Lines reservation system and can view all availabilities on all sailings. Oxygen:
Receive 65% off our top amenities with our new refundable Have It All Early Booking Bonus! On the second day, go to the desk (or a kiosk) and ask for a copy. OBC is merely a reduction in the amount that you have spent during the cruise. So everything you charge to your room (beverages, on-board shopping, Although we endeavor to make sure these companies comply with legal requirements, we cannot guarantee all are ableto provide facilities that are accessible to persons with disabilities. Receive exclusive upgrades and bonus amenities when you book early. Shipboard credit on a Holland America cruise can be used for almost everything onboard your ship, including spa treatments, specialty restaurants, shore During our regular business hours, please call: 1-800-426-0327. It happened to us once and we were very glad we had enough until getting reimbursed back home. Bear in mind that the screening process for any point of embarkation is similar to that at an airport. Upon arrival at the pier, you will need to present your Boarding Pass, have your passport and applicable visas verified and your picturetaken if you have not uploaded a photo on Navigator. The onset of TD usually occurs within the first week of travel but may occur at any time even after returning home. However, an allowance of six liters, twelve (12) cans or cartons (500 ml in volume or less) or six (6) cans or cartons (1 liter in volume or less) of water are allowed per stateroom. Any additional information concerning currency restrictions, please contact the customs agency in their country. Tours purchased through Holland America Line are also backed by our Best Price Guarantee. A luxurious dining experience in a room graced with fine art and antiques. Guests can also enjoy fresh pastries and their favorite espresso drink provided by Torrefazione Italia. For safety reasons, Holland America Line has also devised recommended size guidelines for the electric mobility equipment used on our ships. Must Book By Mon, Feb Fitness Center: To help you stay in shape, all Holland America Line ships are equipped with a fitness center that offersboth aerobic and strength-training equipment. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. From the moment you step aboard one of our spacious, mid-sized ships, you'll feel the difference. Please see the following important information about your luggage tags. Taxes, Fees & Port Expenses are additional amounts to fares listed. I think a lot of the confusion results from passengers wanting to reserve the OBC for the gratuities. We appreciate the relationship you have with your travel advisor and want to assure you they will be credited for bookings made onboard, just let us know. Learn more, Self-care, anyone? Please Note: For those without pre-arrangements we recommend purchasing a transfer onboard before disembarking. Crew Appreciation: Receive prepaid stateroom gratuities on board. City Stays and Pre/Post Overland Packages: If you have purchased a Holland America Line hotel or overland tour packages, you will find information in your Express Docs. Once completed, all guests will be allowed to disembark. Florida_gal_50. Further information will be provided on board. Boarding may be denied or fines may be levied against those guests without proper documentation. Please inform your credit or debit card issuer in advance that your card will be used on a Holland America Line ship. If they tood the tips and doubled it say $150 per person x 6 = $900 reasonable. Please refer to Express Docs for more specific information regarding your arrival airport. The day you board, Holland America Line places an initial hold on your credit or debit card for $60 per person per cruise day ($30.00 per person per day for cruises longer than 25 days). Forgive if this topic has been beaten to death, I couldn't find anything newer than 2013 on it. Please attach a tag to each piece of luggage you will be checking on the cruise. Satisfy your every craving as you indulge in one of our onboard restaurants or enjoy snacks poolside. Uh, I don't know if I'm supposed to disclose this, but a HAL rep told me today that if you book a ships tour in advance using a credit card that when you get on board, before the tour occurs, you can have the excursions desk reverse the credit card charge and put the charge on your onboard account. Or please visit royalwed.com. Charges to the account are like a check you write on the account. I know because I checked. Additional communication instructions can be found on board the ship in your stateroom information directory. Promotion is based on promotion code(s) N2 and based on double occupancy. For complete details on plans and full terms and conditions, please visit www.att.com/cruiseships. Intimate dining featuring Double R Ranch Beef and fresh seafood. Offer applies to 1st/2nd guests in a stateroom only. If we do not have your information by this deadline, you will be unable to sail. CC Help Jenn All HAL approved OBCs were "use or lose" credits and were used first before any TA credits. Place a card with your name and address inside your baggage, as well as on the outside. It is not a deposit, it is a hold on your credit that is available. Mail: Letters and postcards may be mailed from the ship while in ports of call. For your safety as well as the safety of fellow guests and crew, guests using powered mobility devices should exercise caution by utilizing reduced speed settings on their mobility device while on board and in terminal facilities. Weve always spent it before but this time would prefer helping our kids out as theyre on a tighter budget. Login to your account before you ever step onboard to get prepared for your journey. Where do they come up with such a ridiculous figure. Theres little chance of getting bored or struggling for things to do on a Holland America Line (HAL) ship. And we usually spend at least $300-$400 on pictures alone, and several excursions and spa. For the safety of all guests and crew, scooters and other mobility equipment need to be securely stored and charged in the guests stateroom and not in hallways or elevator lobbies. Most evenings smart casual attire is appropriate. For your convenience, foreign currency exchange services are available at Guest Services. Enjoy the timless elegance of ocean travel. If you have enough credit to cover it, why get excited about it? make sure that the appropriate baggage tags are affixed to your baggage, because the tags include your departing flight information. Birth certificates can be an original or certified copy. If you do not choose to adjust this daily charge while on board, your payment becomes final and nonrefundable. ), taking into account all appropriate matters including, but not limited to, weather conditions, ships location, weight of the guest or his or her mobility device, etc. The 3rd person gratuities will be deducted each day for that day. Each item is authentic and many are branded with designer names you have come to trust. many ports taxi lines can be long and distances to private transportation can be lengthy. Situations may occur in which guests with limited mobility may not be able to go ashore at the timethey desire or are unable to go ashore at all in certain ports. a visa for stays of 90 days or less, when they meet all requirements. Every charge against your room bill, including the hotel service, can have your OBC used on it. The only exception is cash for gambling. if you have and inside stateroom do you have to pay for laundry service? Please practice wearing your life jacket. LauraS I am never surprised when a "home office" has no real clue of the stuff that actual happens on a ship or tour. Dining venues vary by ship. Environment: When it comes to protecting the environment in which we sail, our commitment is second to none. PLEASE NOTE: It is your sole responsibility to obtain and have available the proper travel documents that are necessary for your travel, including all costs related to arrangements to obtain entry to countries you visit and re-entry to your destination country. The Elite Beverage Package includes wine, beer, spirits, cocktails, non-alcoholic beverages, sodas, bottled water (sparkling or still, 400ml or less) and coffee. Residents of all other countries should contact the nearest representative embassy or consulate for proper information. Yes there is no charge until the cruise ends, but we usually budget what our expenses will be. Casual dining is available in the Lido Market every night. Laundry: For your comfort and convenience we offer full laundry and dry cleaning service on each ship in the Holland America Line fleet. Please Note: Please read the LUGGAGE DIRECT SERVICE section, for more detailed information. Guests using mobility aids should select a stateroom that will meet their needs and allow for appropriate storage of their mobility equipment. Please don't blame me if this turns out not to be true, I'm just relaying what I was told. Guests who wait to checkin at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. Upon disembarkation, your bags are delivered directly back home. Shore Excursions are available for purchase online until three days prior to the sailing. Important: Do not pack your passport, medications, Express Docs or electronic airline tickets in your checked baggage. Learn more, If duty-free shopping makes your heart skip a beat, then you may love using Onboard Credit in our signature shops. Other restrictions and exclusions may apply. Holland America Line and its onboard staff are not able to confirm flights from on board our vessels. All mail is subject to local postal office procedures and rates in the port mailed. Zealand, these policies and the legal drinking age apply to guests 18 years or over. You do not need to include any suffixes on your airline ticket. All Holland America Line ships offer a variety of wonderful merchandise from around the world. Please attach a tag to each piece of luggage you will be checking on the cruise. Ship Identification Card: Upon completion of check-in you will receive a ship identification card. This is exactly what I was told when I called HAL last week to clarify what the OBC could be used for. Should you need to cancel your reservation, your reduced deposit will be applicable to another Holland America Line cruise within the next four years. You can also use your OBC for laundry service, Bingo, bar events (classes, wine tasting, bar crawls), cooking class (someone just posted that they cost $65! Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. Additionally, you can call the ship directly from the shore. Guests with independent flight plans, who have purchased transfers on the day of embarkation through Holland America Line, must advise us of your air schedule at least 14 days prior to arrival to receive the transfer service. I travel for both business and pleasure, and hotels and rental car companies have signs on their counters explaining the holds, and the implications of the holds for debit cards. For more information about our safety and security procedures when you board the ship, see the From the Captain booklet in your stateroom. This is only a "hold' and not a charge to your credit card. Please remember that important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video orelectronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs should not be placed in the baggage you placed outside your stateroom. Also, you will need your ship card when you disembark. For more information contact Royal Ocean Events at 1-888-475-5511 or 1-604-940-1181. Also, you will need your ship card when you disembark. The Lido with fresh, cooked-to-order specialties for breakfast and lunch. Whats more, since our eco-friendly cruise documents are delivered electronically, they help save paper and conserve precious fossil fuels. You can also complete your health assessment and book shore excursions prior to your cruise. Electrical Appliances:**All staterooms are equipped with standard 110 AC and 220 AC outlets. A review of HAL's website, even before you reach the point of completing the online checkin, reflects: Our cashless society is designed to make your life on board as simple as possible. Luggage Direct is available on all or our vessels when sailing in and out of the following ports: Cost is US$25.00 per person (subject to change). For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. The OBC is like an initial deposit. An 18% service charge is automatically applied to all beverage purchases, bar retail items, specialty restaurant cover charges, all for-purchase a la carte menu items, and all Spa & Salon services. Travelers who have not obtained approval through ESTA should expect to be denied boarding on any air carrier bound for the U.S. Holland America Line has recently won the following environmental honors: Green Gateway Award: Port of Seattles Green Gateway Partners Award program, 20102016, and the Technology Innovator Award in 2015, Blue Circle Award: Port Metro Vancouvers EcoAction program for commitment to sustainability, 20102014. Guests are responsible for verifying and obtaining any necessary travel documents for entry and exit to the countries visited, as these requirements vary depending on the specific port and nationality of the traveler. The EDL drivers license, or non-driver photo identification, is offered in the U.S. states of Michigan, New York, Vermont and Washington and in the Canadian provinces of British Columbia, Manitoba, Ontario and Quebec, to applicants that can prove identity and citizenship. The pooled funds are distributed throughout the year in the form of compensation, including bonuses, to crewmembers fleetwide who interact directly with guests and/or behind the scenes throughout every cruise, including those in the Bar, Dining, Entertainment, Housekeeping, Guest Services, Galley and Onboard Revenue areas. This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. We have partnered with CIBTvisas as a service to assist with the collection of necessary documents. CC Help Jenn Requests will be confirmed or waitlisted at the time of booking. If you believe a delay will cause you to arrive in the port of embarkation less than two hours before the ships scheduled departure or if you are concerned for any reason that the ship may leave before you arrive, our representatives may be able to a, Express Docs including your Boarding Pass, Port Day:8:00am - 10:00am | 4:30pm - 6:30pm, Sea Day:9:00am - 12:00nn | 3:00pm - 6:00pm, Embarkation/Disembarkation Day:8:00am - 9:00am | 5:00pm - 6:00pm, Casino-smoking is allowed in designated areas for active players only and only when outside of 12NM from the Netherlands. Beach Towels to take ashore will be available upon arrival at the Gangway. Other consumables of concern may include ice madefrom local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. Hope it works out for you. So, of course unless some special additional, non-standard verification is requested, any OBC can be used to offset the HSC. Onboard credit is a popular booking bonus, offered during a cruise sale instead of (or in conjunction with) price drops, reduced deposits and other free perks. PASSPORT REQUIREMENT WHEN MINORS TRAVEL WITH ONE ADULT ON VOYAGES GOVERNED BY U.S. WESTERNHEMISPHERE TRAVEL INITIATIVE (WHTI) (includes travel within BERMUDA, CANADA, CARIBBEAN, MEXICO, UNITED STATES). Even through two hurricanes. Limitations apply. We are travelling with our daughter/son in law and two grand children 6 and 10 in two cabins (grandkids with the us of course). Having a passport will enable you to fly from the U.S. to a foreign port in the event you miss your scheduled embarkation or to fly back to the U.S. if you need to disembark the ship mid-cruise due to an emergency. WebHolland America Featured Promotion Get This Deal Avoya Advantage Exclusive Up to $500 Free Onboard Credit, Free Upgrades, Save up to 30%, Free Beverage Package, up to $600 Free Shore Excursion Credit PLUS More!
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